FAQ

Ultimate Fan is an online store based in Pretoria, South Africa, dedicated to providing authentic sports merchandise. We specialize in UFC, Formula 1, and plan to expand our offerings to include NBA, basketball, gaming, and more.

Absolutely! We take pride in offering genuine and officially licensed sports merchandise. Each product at Ultimate Fan is carefully selected to meet the highest standards of authenticity.

To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to fill in your details, choose a payment method, and complete your purchase securely online.

Currently, we primarily serve customers in South Africa. However, we are actively working on expanding our shipping capabilities to reach fans around the globe. Stay tuned for updates!

We accept various online payment methods, including credit/debit cards and other secure payment gateways. Your financial information is handled with the utmost confidentiality and security.

Once your order is confirmed, you will receive an email with tracking information once your package is dispatched. You can use this information to monitor the status and estimated delivery date of your order.

Yes, we understand that preferences may change. Please refer to our "Returns & Exchanges" policy on our website for detailed instructions on how to initiate a return or exchange.

Our product prices are inclusive of applicable taxes. However, for international orders, additional duties or customs fees may apply and are the responsibility of the customer.

For any inquiries or assistance, feel free to reach out to our customer support team through our "Contact Us" page on the website. We strive to respond promptly to ensure your ultimate satisfaction.

Yes, we do offer wholesale options for certain products. Please contact our team through the "Contact Us" section on our website to discuss bulk purchasing opportunities.